Tips to get your toy working

Quick tips to get your toy working


Toy not working? Try these quick tips to solve common problems - let's get this show back on the road!


Is your toy rechargeable?


Make sure you have charged your toy for the recommended time. Double-check the instructions - a rechargeable toy normally has a light that flashes during charging and a solid light to indicate that it is fully charged.


My toy smells funny!


Most rubber, PVC or vinyl dildos tend to smell very strongly due to the nature of the materials and the manufacturing process. Unfortunately, there is no quick solution to removing this smell. However, it should gradually fade if washed regularly with warm water and Candyhub Toy Cleaner.


If all else fails, contact Customer Care


If none of that has done the trick, we're very sorry! Please contact Customer Care and we'll be happy to send you a replacement toy.

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